GAS EMERGENCY: LEAVE A FAUCET ON “DRIP” IF YOUR HEAT GOES OFF
If heat is shut off to your residence or business because of the current natural gas shortage, please turn on an indoor faucet to drip to prevent frozen and burst pipes.

Allowing a faucet to drip will keep water flowing and will help keep pipes from freezing.

If a pipe on your property bursts and you need an emergency water shut-off, please call the Water Authority’s dispatch office at 857-8250. Do NOT call 911.  Remember: Call volume is typically very high (as much as six times normal during the last cold spell) in extremely cold weather, so you may experience long on-hold times.

Help During Gas Outage EmergencyDisruptions in gas service have been reported state-wide.

Below are resources for assistance.

Safety Tips & Important Information

•Limit gas usage to preserve service across the state.
•Turn your thermostat down, dress in layers and, if possible, use alternate sources of heat.
•Do NOT use unvented heaters, grills, propane or kerosene heaters or camp stoves inside homes or enclosed spaces.
•Check on neighbors and friends especially elderly, sick or homebound.
Updates will be posted on the New Mexico Department of Homeland Security and Emergency Management Website.
 
Hospitals and Emergency Medical Care: Please be assured that all hospitals in affected areas are operating on diesel back-up and are open. This includes Gila Regional Medical Center in Silver City, Holy Cross Hospital in Taos, and Presbyterian Hospital in Espanola. All emergency 911 services are also available and fully operational in all areas.

For concerns, questions and further information, please contact your local non-emergency services.

Important information from New Mexico Gas Company regarding updates and resources. Click Here

Shelter

An emergency shelter has been set up at the following location for residents unable to safely remain at home. These heated facilities will have cots, blankets, food and water, and other emergency relief in coordination with the Red Cross and/or National Guard. Anyone who plans on seeking shelter should bring pillows and blankets, prescription medications, special dietary foods and supplements, and personal hygiene items. **Do not bring pets to shelters – If you have a pet that you need sheltered, please call 311 and Animal Welfare will shelter your pet once you sign a release.**

Updates will be posted on the New Mexico Department of Homeland Security and Emergency Management Website.

•National Guard Armory at 4001 NW Loop NE, Rio Rancho (North of Rio Rancho off Highway 550 and Northwest Loop).
•State Fair Grounds, 300 San Pedro NE, Albuquerque
•Mountain Springs Fellowship Baptist Church, 414 Charleston St SE, Albuquerque
•Highland High School, 4700 Coal Avenue SE, Albuquerque
•Manzano High School, 12200 Lomas NE, Albuquerque
Bernalillo County is providing the following facilities as “warming centers” (which are not Red Cross designated shelters):

•Los Padillas Community Center in the South Valley
•Paradise Hills Community Centers on the Westside
•Raymond Sanchez Community Center in the North Valley
•Vista Grande Community Center in the East Mountains
Non-Emergency Phone Numbers

For information on shelters and resources in your area, please call the non-emergency number for your community:

Albuquerque Non-Emergency #
505-242-2677
 
Alamagordo Non-Emergency #
575-439-4300

Angel Fire Non-Emergency #
575-377-3347

Belen Non-Emergency #
505- 866-2470
 
Bernalillo Non-Emergency #
505-891-7226

Carlsbad Non-Emergency #
575-885-2111
 
Chama Non-Emergency #
505-756-2213
 
Clovis Non-Emergency #
575-769-2335

Deming Non-Emergency #
505-546-8848

Espanola Non-Emergency #
505-753-5555
 
Farmington Non-Emergency #
505- 325-7547

Gallup Non-Emergency #
505-863-9365

Grants Non-Emergency #
505-287-2985
 
Las Cruces Non-Emergency #
575- 526-0795

Las Vegas Non-Emergency #
505-425-7504

Los Alamos Non-Emergency #
505-667-4055

Los Lunas Non-Emergency #
505-866-2470

Moriarty Non-Emergency #
505- 832-6060
 
Placitas Non-Emergency #
505-867-5080
 
Pojoaque Non-Emergency #
505-455-2446
 
Portales Non-Emergency #
575-356-4408
 
Questa Non-Emergency #
575-586-0694

Raton Non-Emergency #
505-445-2704

Red River Non-Emergency #
575-754-6166
 
Rio Rancho Non-Emergency #
505-867-2304

Roswell Non-Emergency #
575-624-6770

Ruidoso Non-Emergency #
575-258-5607
 
San Idelfonso Pueblo Governor’s Office #
505-455-2273
 
Santa Fe Non-Emergency #
505- 428-3720
 
Santa Rosa Non-Emergency #
575-472-3711
 
Silver City Non-Emergency #
575-574-0100

Socorro Non-Emergency #
575-835-4222

Taos Non-Emergency #
575-737-6480

Tucumcari Non-Emergency #
575-461-2720
 
Tularosa Non-Emergency #
575-585-2704
 
Valencia County Non-Emergency #
505-866-2470

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